Need help? We’re here for you! Here are the easiest ways to reach our Support Team:
Live chat
Click the chat bubble in the bottom-right corner of any page on printful.com to start a conversation with us.
Chat via the Printful app
In the app, head to Settings → Customer support → Support chat. You can also upload photos directly from your phone if you need to show us something.
The chat options only appear when live chat is available, and our agents are online. If you don’t see it, it means chat support isn’t currently active.
While we don't offer phone support, we’re constantly working on improving our coverage so we can be there when you need us!
Contact form
Fill out our contact form, and we’ll get back to you as soon as possible.
Report a problem with your order
If there’s an issue with an order, go to your Printful Dashboard, open the order, and click Report problem. Be sure to include as much detail as possible—and photos really help!
Using the Printful app? Just open the order and tap Report a problem.