Get in touch with our team using any of the contact methods below.
Note that our support team is working hard to keep up with increased customer questions. Our average email response time has increased to about one day, and we're currently not on chat 24/7. Follow the latest updates on Covid-19 here.
Live chat: use our chat widget in the bottom-right corner of any printful.com page.
Printful app chat: go to Settings, click on Customer support > Support chat where you can also upload photos straight from the phone if necessary.
Email: send an email to support@printful.com.
Submit a problem report: open the order on your Printful Dashboard and click Problem report. Provide as much detail as possible and feel free to upload photos. If you want to do it on the Printful app, follow the same steps, but tap Report a problem instead.
