If your customer entered the wrong address at checkout, you can still change it while we fulfill your order. As mentioned in our Terms of Service, once your order is out for delivery, we can’t guarantee the possibility of changing any information.
In some cases, the local post can still make the delivery depending on the recipient address error. If they can’t deliver your shipment, they’ll send it back to our facility. Then you’ll need to confirm the changed address for reshipping the package within 30 days.