Most transactions go through your Printful Wallet, which is created once you sign up with Printful.
Each time an order goes through, your billing method will be billed and money will be deposited in your Printful Wallet. Then we withdraw the cost of fulfillment from your Wallet.
When you look at your payment history, you’ll see the amount that’s deposited to your Printful Wallet from your billing method, and you’ll see the amount that we withdraw for fulfillment.
You can also manually add funds directly to your Printful Wallet. When a new order comes in, the fulfillment cost is withdrawn directly from your Printful Wallet.
Using Printful Wallet has many benefits:
- Secure payments and decreased fail rate. By having funds in your Wallet, you’ll avoid the risk of failed orders due to insufficient funds.
- Fewer pending payments on your payment card. Too many small charges and pending payments can be seen as fraudulent activity by some payment card providers, which can cause your card to get blocked.
- Fewer transactions and lower costs. Depending on your payment method and bank, you may get charged a transaction fee each time you get an order. By keeping money in your Printful Wallet, you’ll save on those extra transaction fees.
- More payment options. You can add money to your Wallet with a payment card, PayPal, Klarna, or other provided local payment options.
To add money to your Printful Wallet, go to Billing > Printful Wallet, and click Add money. Then choose the amount you want to deposit, fill in your billing information, and select a preferred payment method.
Note that if your Printful Wallet is empty and you haven’t set a primary billing method, your orders will show up as Failed and won’t go through until you’ve manually approved and paid for them. To avoid delaying your orders, we recommend adding your primary billing method and switching on Printful Wallet auto-recharge.