When it comes to embroidery, all files need to be digitized to a format the embroidery machines support.
Each embroidery type (flat/3D) requires a separate digitized file. This is a one-time fee for each new design, and the fee depends on the type and placement of the design:
- Standard digitization fee for most designs: $6.50 (€5.75) per file
- Designs created with our Design Maker’s Text Tool: $3.95 (€3.70) per file
- Designs on the back or sides of a hat: $2.95 (€2.50) per file
However, if you order any 25+ embroidery products in a single order, we’ll digitize all your embroidery designs for free. You can later reuse the digitized files for the same type of embroidery orders (note that the digitized files are for internal use only, so they can't be used elsewhere).
Note that the stitch density and direction differ in hat versus apparel and bag embroidery. If you want to use hat embroidery files for apparel and bags or vice versa, they need to be adjusted, and this costs $2.95 (€2.50) per file. The 3D puff technique isn't available on apparel and bags, so any previously digitized 3D puff hat files have to be digitized from scratch for apparel and bags.
Remember that we don't accept embroidery files that have been digitized elsewhere because these files need to be adjusted to work with our embroidery machines.
