Depending on which facility you mail us your pack-ins, we'll add them to orders fulfilled in that facility. Pack-ins are currently available for storage and fulfillment in these Printful's fulfillment centers:
- In the US
- Los Angeles, CA (US/LA)
- Steele Point, Charlotte, NC (US/NC/Steele Point)
- Westlake, Charlotte, NC (US/NC/Westlake)
- In Europe
- Riga, Latvia (EU/LV)
- Barcelona, Spain (EU/ES)
We aim to fulfill orders in the facilities that are the closest to your customers. If an order is routed to a facility where you don't keep pack-ins, we'll fulfill and ship the order without them.
While you can't 100% predict where your order will be fulfilled, you can assess the best fulfillment location for your pack-ins with these questions:
- Do the majority of my customers are in a specific location, like the US or Europe?
Keep a stock of your pack-ins in the fulfillment centers nearby your customers. For example, if the majority of your customers are in the US, then your orders would likely be fulfilled in the US and you should keep a stock of your pack-ins there.
- Do I sell to customers all over the world?
If your customer base is spread all over the world, and you get a significant amount of orders from both the US and Europe, then we recommend storing your pack-ins in all the fulfillment centers mentioned above.
- Do I keep stock of my own items in Printful's warehouses?
If you use our Warehousing & Fulfillment services, then keep pack-ins in stock at the same fulfillment center where your own products are stored. This way, when a customer orders an item from your warehouse stock, we'll also add pack-ins to that order.
- What if I mostly sell Printful's wall art—posters, canvas, and framed posters?
Currently, pack-ins can't be added to shipments containing only wall art. That's because these products have a specific packaging process and shipping containers. So, if the majority of your orders contain only wall art, we suggest you don't store and fulfill pack-ins.
While we strive to provide the best services for pack-ins, unfortunately, we can't guarantee accuracy with every order. In addition, know that pack-ins aren't available for storage and fulfillment in our:
- Tijuana, Mexico fulfillment center
- Backup facilities
- Partner facilities