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  1. Printful Help Center
  2. Shipping / Packaging / Fulfillment
  3. Shipping / Packaging / Fulfillment

Articles in this section


  • Are there any countries you don't ship to because of Covid-19? (Updated March 26)
  • Why are some orders being fulfilled faster than others?
  • Can Printful deliver orders to a PO Box?
  • What should I do if it’s past the estimated delivery time and I still haven’t received my order?
  • What is the estimated delivery time and how is it calculated?
  • Do you use masterbox as a shipping solution?
  • What backup facilities do you use?
  • How much does shipping cost for Printful products?
  • Why does shipping cost more for select European countries?
  • Which countries apply to which Printful shipping regions?
  • See more

Do you use masterbox as a shipping solution?

Yes, we do use masterbox for orders that contain EU-only products, as well as items that are out of stock in the US. This means that a number of these products are shipped together from Europe to the US from where they are distributed to end customers. 

You can recognize orders that are being shipped via masterbox by this badge in the order view:Screenshot__61_.png

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