Yes, you can—if your order is fulfilled at our Lidostas Parks facility in Riga, Latvia, you can choose HQ Pickup and collect it in person. It’s a convenient way to skip shipping fees and get your order faster, especially for larger or bulk items, gifts, or event merch.
How to choose local pickup
To use HQ Pickup:
- When placing your order, select HQ Pickup as your shipping method.
- Your entire order must be fulfilled in Latvia, and your shipping address must include a Latvia postal code.
- HQ Pickup is available for both registered and guest users.
You’ll get a confirmation email when your order is ready for pickup. It will include pickup instructions, a map of the facility, and HQ Pickup working hours.
HQ Pickup hours
Pickups are available during business days:
- Monday: 9:00–17:00 EET
- Tuesday: 11:00–19:00 EET
- Wednesday to Friday: 9:00–17:00 EET
Note: HQ Pickup is closed on Latvian public holidays.
Important to know
- Pickup is only available at our Lidostas Parks facility in Riga, Latvia.
- This option is not available for orders fulfilled outside Latvia.
- You can’t use HQ Pickup for orders submitted via store integrations or Quick Stores.
- Make sure to wait for the confirmation email before visiting. Orders aren’t available for pickup until that message arrives.
Can I see products before ordering?
Yes! Customers are welcome to visit the HQ Pickup reception area to see and feel a variety of product samples. You’ll find items from these categories:
- DTG/Embroidery: Popular shirts, hoodies, hats
- All-over print: Dresses, jackets, leggings
- Home & living: Pillows, mugs, posters
- Shoes: Slides, canvas shoes, etc.
Please note: You can only access the reception area—not the production floor. Tours are not available.
What if I want my HQ Pickup order shipped instead?
If your order hasn’t been fulfilled yet, it may be possible to switch to shipping. Please contact our Support team at support@printful.com to check your options and confirm shipping costs.