Branding presets can be used with most Printful products, but there are a few exceptions. Some products need specific packaging to keep them safe during shipping. That means custom packaging or pack-ins can’t be added for these items, even if you’ve set up a branding preset.
Products that can’t use custom packaging:
- Stationery and stickers
- Wall art
- Drinkware
- Hats (trucker hats, snapbacks, baseball caps, 5-panel hats, mesh hats, visors)
Products that can’t be shipped with pack-ins:
- Stationery and stickers
- Wall art (posters, framed posters, and canvas prints)
- Water bottles
- Mugs
- Pet accessories
- Home decor (holiday decor, blankets, candles, pillows and pillowcases, magnets, and tableware)
If an order contains these products, custom packaging won’t be used regardless of the branding preset you’ve set up. Instead, products will be shipped using Printful’s white-label packaging.
Still need help? Our Support Team is here for you—reach out anytime through our contact form or start a chat with us.