How do I submit a resale certificate or tax exemption certificate?

If you resell Printful products, you can avoid paying sales tax on your orders by submitting a valid resale certificate (also called a tax exemption certificate) through your Printful Dashboard. Without an approved resale certificate, Printful is legally required to charge and remit sales tax on your orders. This guide explains what you need, which form to use for your state, and how to fill it out.

Note

Your resale certificate is valid only after our team reviews and approves it. Orders placed before approval will still be charged sales tax, even if you submitted your certificate earlier. We don’t refund sales tax for past orders.

In this article:

What do I need before submitting a resale certificate?
How do I submit a resale certificate on Printful?
Which resale certificate form does my state accept?
What happens after I submit my resale certificate?
Can non-profit organizations get a sales tax exemption?

What do I need before submitting a resale certificate?

To get a resale certificate, you first need an active seller’s permit (also called a sales tax permit) in each state where you want the exemption. Here’s how to register:

Before you submit your certificate, also make sure that:

Your legal name and address are added in your Printful Dashboard → Billing → Legal info. The name on your certificate must match this exactly.
Your seller’s permit is active and verifiable.

How do I submit a resale certificate on Printful?

In your Printful Dashboard, go to Billing → Tax information → Resale certificate.
In the top right corner, click Add certificate.
Fill in all required fields and select your state.
Choose the categories of products you wish to be exempt from. We won’t charge sales tax on products in the categories you select, but we’ll still charge tax on any categories you leave unselected.
Click Fill out and print form. The certificate form for that state opens in a new window.
Fill out, sign, and date the form using the instructions for your form type below in this article.
Click Browse, and upload the filled form.
Submit.

The Resale certificate page in the Printful Dashboard, with the Add certificate button in the top right corner.

Which resale certificate form does my state accept?

Some states have their own forms, but many accept one of these standard ones.

Which states accept the MTC form?

The MTC form (Uniform Sales & Use Tax Resale Certificate – Multijurisdiction) is accepted in:

Alabama (AL), Alaska (AK), Arizona (AZ), Arkansas (AR), California (CA), Colorado (CO), Connecticut (CT), Florida (FL), Georgia (GA), Hawaii (HI), Idaho (ID), Illinois (IL), Iowa (IA), Kansas (KS), Kentucky (KY), Maine (ME), Maryland (MD), Michigan (MI), Minnesota (MN), Missouri (MO), Nebraska (NE), Nevada (NV), New Jersey (NJ), New Mexico (NM), North Carolina (NC), North Dakota (ND), Ohio (OH), Oklahoma (OK), Pennsylvania (PA), Rhode Island (RI), South Carolina (SC), South Dakota (SD), Tennessee (TN), Texas (TX), Utah (UT), Vermont (VT), Washington (WA), Wisconsin (WI).

How to fill out the MTC form

Issued to Seller: Printful, Inc., 11025 Westlake Dr, Charlotte, NC 28273.
Buyer: Your legal name and address, exactly as they appear in your Printful Dashboard under Legal info.
Business type: Select Retailer, Wholesaler, or Seller. If you choose Other, enter “ecommerce.”
Business description: Describe your business and the general type of products you resell.
Seller’s permit number: Add your permit number for each applicable state.
Signature and date: Sign and date the form by hand, or use a valid e-signature with a validation timestamp or e-signature certificate.

The top of the MTC form with Printful entered as the seller and the merchant’s legal details as the buyer.

The MTC form section for business type, business description, and seller’s permit numbers by state.

Which states accept the SSUTA form?

The Streamlined Sales and Use Tax Agreement (SSUTA) form is accepted in:

Arkansas (AR), Georgia (GA), Indiana (IN), Iowa (IA), Kansas (KS), Kentucky (KY), Michigan (MI), Minnesota (MN), Nebraska (NE), Nevada (NV), New Jersey (NJ), North Carolina (NC), North Dakota (ND), Ohio (OH), Oklahoma (OK), Rhode Island (RI), South Dakota (SD), Tennessee (TN), Utah (UT), Vermont (VT), Washington (WA), West Virginia (WV), Wisconsin (WI), Wyoming (WY).

You can download the SSUTA exemption certificate from the Streamlined Sales Tax website.

How to fill out the SSUTA form

Section 2: Enter your company’s legal name under “Name of purchaser,” your legal address under “Business address,” and your tax ID for the state under “Purchaser’s tax ID number.” The legal name must match your Printful Dashboard Legal info exactly.
Seller details: Enter “Printful, Inc.” as the seller name, with the address 11025 Westlake Dr, Charlotte, NC 28273.
Section 3: Select the option that best describes your business.
Section 4: Select Resale as the reason for exemption. We can’t approve certificates with any other reason selected.
Section 5: Enter your seller’s permit number for the state you’re submitting the form for.
Last section: Sign and date the form by hand, or use a valid e-signature with a validation timestamp or e-signature certificate.

Section 2 of the SSUTA form with the purchaser’s legal details and Printful entered as the seller.

Sections 3 to 5 of the SSUTA form with business type, Resale as the exemption reason, and a permit number.

Which states require a copy of my seller’s permit?

Some states require a copy of your seller’s permit in addition to your resale certificate:

Alabama (AL), Connecticut (CT), District of Columbia (DC), Indiana (IN), Iowa (IA), Kansas (KS), Kentucky (KY), Massachusetts (MA), Michigan (MI), Minnesota (MN), Missouri (MO), Nebraska (NE), New Jersey (NJ), New Mexico (NM), Oklahoma (OK), Pennsylvania (PA), Rhode Island (RI), South Carolina (SC), South Dakota (SD), Tennessee (TN), Utah (UT), Vermont (VT), Virginia (VA), West Virginia (WV), Wisconsin (WI), Wyoming (WY).

If your state is on this list, upload a scan of your seller’s permit along with your certificate.

What happens after I submit my resale certificate?

We’ll review your resale certificate within 2 business days and email you once it’s approved or rejected. If it’s rejected, we’ll explain what to fix so you can resubmit.

Once your certificate is approved for a state, we won’t charge sales tax on orders shipped to that state for the product categories you selected. Only orders placed after approval are tax-exempt. Orders placed while your certificate is still under review will still be charged sales tax.

You can check your certificate’s status anytime in your Printful Dashboard → Billing → Tax exemption → Resale certificate. This page also shows the other states where your submitted form is accepted.

Can non-profit organizations get a sales tax exemption?

Yes, non-profit organizations and charities can apply for a sales tax exemption, but the process is different from resale certificates. Learn how to submit tax-exempt documents for non-profits.

Still need help? Our Support Team is here for you—reach out anytime through our contact form or start a chat with us.