It’s common for US-based shipping carriers to temporarily increase their service prices to better manage workload during the holiday season. This price increase is called a shipping surcharge.
This year, due to inflation, we’ve decided to add this peak-season surcharge to our shipping fees.
From Oct 3 to Jan 22, a $0.25 or $0.50 surcharge will be added to all orders with the destination address in the US. The surcharge amount will depend on the product category.
The surcharge will be added per order, not per shipment. If your order includes multiple products from categories with different surcharge rates, we’ll apply a single surcharge of the highest rate.
Sales tax will be applied to the surcharge if an order is shipped within the US to a destination state with taxable shipping. The tax will be added as a separate charge and calculated from the sum of the product price, shipping cost with the surcharge, and any additional services.
Note that shipping discounts and coupons won’t apply to order surcharges, except for sample orders that qualify for free shipping.
What can I do?
If you have US-based customers, we advise you to review your shipping prices and consider manually adjusting them to cover the surcharge fee.
If you use Shopify, Etsy, eBay, WooCommerce, Ecwid, or Printful API—you can set up shipping surcharges to be automatically added to the shipping prices on your storefront. To enable this, go to the Shipping section of your Dashboard, find Temporary shipping surcharges, and tick the box next to “Add surcharges to shipping prices on my storefront”. The surcharge amount based on the product category will be automatically added to the shipping price for orders going to the US.
If you’re using other integrations, please click on the link below to see the steps for adjusting your shipping prices manually: