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Go to Printful
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Printful Help Center
Shipping / Packaging / Fulfillment
Shipping / Packaging / Fulfillment
Shipping / Packaging / Fulfillment
How long does fulfillment take?
What if my customer entered the wrong address?
Is Printful available in all countries?
Are the packaging materials recyclable?
How can I check the status of an order?
What if the order is lost in the mail?
My order shows it is being returned to sender, what now?
What if the product is damaged in the mail?
What if the recipient's address was wrong?
Where can I find the tracking information for my orders?
Does packaging include any branding?
How are your products packaged for shipment?
My order has been sent, why don't I see the tracking info?
What does the packing slip look like?
Can I include custom messages for Printful orders?
Can I upgrade my shipping speed after submitting an order?
What happens if a package wasn't delivered to my customer, but the tracking states that it was?
Can I pick up my orders in the fulfillment centers?
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