Returns

In this section

• Where are returns sent?
• Can I share Printful’s address with my customers?
• Why am I unable to reship my returned items?
• What if my order is lost in the mail?
• What if the order gets damaged in the mail?
• My order is being returned to sender—what should I do?
• What is Printful's return and refund policy?
• How long do I have to submit a return or exchange claim?
• What if my customer entered the wrong shipping address?
• What if the tracking says “Delivered,” but my customer didn’t get the package?