Non-profit and charity organizations are exempt from sales tax. To become tax-exempt with Printful, send your tax exemption document to taxexemptions@printful.com.
For non-profit organizations, the tax exemption documents include the IRS-issued 501(c)(3) determination letter and state-issued sales tax exemption documentation. If you don’t have a 501(c)(3) determination letter but have different exemption documentation, you can also send it to taxexemptions@printful.com.
Please note that in several US states, the state-level tax legislation supersedes the federal legislation that is the basis of the IRS-issued 501(c)(3) exemption status. In these states, an IRS-issued exemption letter isn’t considered valid documentation to permit us to grant sales tax exemption for non-profit organizations selling there. Instead, you should submit state-issued sales tax exemption documentation* that you acquire through the state where you wish to sell Printful products without sales tax applied.
When you submit your tax exemption to taxexemptions@printful.com, we’ll review it in about 2 business days. Once it’s reviewed, we’ll send you an email confirmation stating if it has been approved or rejected. If it’s rejected, we’ll let you know why, so that you can fix the issue and resubmit it.
For us to approve your tax exemption, the legal information in the tax exemption document has to match the legal information provided in your Printful account. You can submit your legal information by going to Printful Dashboard > Billing > Legal info.
Please note that your tax exemption needs to be submitted to Printful and approved before an order is placed. Only then we won’t charge you sales tax. We don’t refund sales tax for orders that were placed before the tax exemption was approved.
You can find more information about sales tax exemptions for charities and non-profits here.
*See examples of two documents below: an IRS-issued sales tax exemption determination letter and a state-issued tax exemption document.
Example of an IRS-issued non-profit exemption letter:
Example of a state-issued (in this case, California) non-profit exemption letter: