If you’re part of a non-profit or charity organization, you may be exempt from sales tax—but to apply that exemption at Printful, you’ll need to provide proper documentation.
What documents are required?
To become tax-exempt with Printful, send your documentation to taxexemptions@printful.com. Your documents should include:
- A state-issued sales tax exemption certificate
- And/or an IRS-issued 501(c)(3) determination letter
Note: Some states require their own exemption documentation, even if you have federal 501(c)(3) status. In those states, your IRS letter alone won’t qualify you for sales tax exemption. You’ll need to provide the appropriate certificate issued by that state’s tax authority.
See examples of two documents below: an IRS-issued sales tax exemption determination letter and a state-issued tax exemption document.
Example of an IRS-issued non-profit exemption letter:
Example of a state-issued (in this case, California) non-profit exemption letter:
What happens after I submit?
Once we receive your exemption documents:
- We’ll review your submission within 2 business days
- You’ll receive a confirmation email stating whether it was approved or rejected
- If rejected, we’ll let you know what needs to be fixed
To approve your exemption, the legal name and information in your documentation must match what’s listed in your Printful Dashboard under Billing → Legal info.
When does the exemption apply?
Sales tax exemption is only applied to orders placed after your certificate has been approved. We can’t retroactively refund tax on past orders.
Need help?
For more about IRS-recognized exempt organizations, visit the Tax Exempt Organization Search.