Non-profit and charity organizations are exempt from sales tax. To become tax-exempt with Printful, send your tax exemption document to firstname.lastname@example.org.
For 501(c)(3) organizations, the tax exemption document is the 501(c)(3) determination letter from the IRS. If you don’t have a 501(c)(3) determination letter but have different exemption documentation, you can also send it to email@example.com.
When you submit your tax exemption to firstname.lastname@example.org, we’ll review it in about 2 business days. Once it’s reviewed, we’ll send you an email confirmation stating if it has been approved or rejected. If it’s rejected, we’ll let you know why, so that you can fix the issue and resubmit it.
For us to approve your tax exemption, the legal information in the tax exemption document has to match the legal information provided in your Printful account. You can submit your legal information by going to Printful Dashboard > Billing > Legal info.
Please note that your tax exemption needs to be submitted to Printful and approved before an order is placed. Only then we won’t charge you sales tax. We don’t refund sales tax for orders that were placed before the tax exemption was approved.
You can find more information about sales tax exemptions for charities and non-profits here.