BigCommerce doesn’t support live shipping rate sync from Printful, so you’ll need to set up your own shipping rates manually. The easiest way to do this is by creating flat rates that match Printful’s standard shipping charges.
Step 1: Decide how you want to handle shipping
There are two ways to approach shipping rates in BigCommerce:
- Include shipping in the product price (and offer “free” shipping at checkout)
- Charge a separate flat shipping rate during checkout
Both options work with Printful; just be sure to calculate your pricing to cover shipping and product costs.
If you want to offer free shipping, you’ll still need to set up a shipping method in BigCommerce; just choose the Free Shipping option instead of a flat rate. Then make sure your product prices are high enough to cover both the product cost and Printful’s shipping fees.
Step 2: Check Printful’s shipping rates
Go to our Shipping page to find rates for the products you plan to sell. You’ll see pricing based on:
- Product type (e.g., t-shirts, hoodies, mugs)
- Destination
- Quantity (base price + extra item cost)
Use this as a reference when creating your BigCommerce shipping rules.
Step 3: Set up flat shipping rates in BigCommerce
- In your BigCommerce dashboard, go to Store Setup → Shipping.
- Select your shipping origin location (you can use one of Printful’s US fulfillment centers; you’ll find these on our Contacts page).
- Scroll down to Shipping Zones and click Edit on the zone you want to modify (e.g., United States).
- Click Add shipping method and choose Flat rate.
- Enter a shipping name (e.g., “Standard Shipping”) and the rate based on your product type.
- Save your changes.
Repeat for other regions or zones if you plan to ship internationally.
Tip: If you offer products from different categories (like apparel and mugs), you may want to set up shipping by product weight, category, or order value to reflect accurate shipping costs.
Final checks
- Make sure each product in BigCommerce is marked as a Physical product so it qualifies for shipping.
- Review your total product price to ensure it covers:
- Printful’s product cost
- Shipping charges
- Taxes (if applicable)
- Your intended profit
Still need help? Our Support Team is here for you—reach out anytime through our contact form or start a chat with us.