If you’re having trouble logging in to your Printful account, it could be because you haven’t set a password yet. This is common if you originally signed up to Printful through an ecommerce platform like Shopify or Wix.
Here are some reasons why you might be unable to log in:
- You’ve forgotten your password
- You signed up through an ecommerce platform – no password set
- You signed up through a social login (Google or Apple) – no password set
In these cases, you can use the reset password feature to set a password.
- If you signed up with a social login, you can also try logging in using that method instead of entering an email and password.
- If you signed up through an ecommerce platform, you can also use the Printful app within the platform to access your account.
To reset or create your Printful password
To request a password reset email:
- Go to the Printful login page and click Forgot password?
- Enter the email address you used to sign up or connect your store, then click Send reset email.
To create your new password:
- Check your inbox for an email from Printful and click Create a password.
- On the page that opens, enter your new password in both fields and click Change password.
If you haven’t received the password reset email, check your spam folder. If it’s not there, whitelist these email addresses and try resetting your password again:
- newsletter@printful.com
- fulfillment@printful.com
- support@info.printful.com
- fulfillment@info.printful.com
Once your password is set, you’ll be able to log in directly to your Printful account at any time.
Still need help? Our Support Team is here for you—reach out anytime through our contact form or start a chat with us.