You are welcome to share Printful’s address with your customers for return purposes, though there are a few important things to keep in mind.
If you display our address on your website, we recommend adding a disclaimer stating it is only for product returns. We also suggest asking customers to contact you before sending anything back. This allows you to guide them through the process and ensures our Support Team can assist more efficiently if needed. To understand the full process, please review our Return policy.
Return address format
When using our address for returns, please format it as:
[Your Store Name] Returns
[Printful return address]
You can find the full list of our return addresses here.
What not to use our address for
Don’t use our address for:
- Legal correspondence.
- Your business’s legal address.
- General letters or documents not related to a return.
We’re not legally permitted to open correspondence that isn’t addressed to us directly, so these types of mail will be returned to the sender.
Still need help? Our Support Team is here for you—reach out anytime through our contact form or start a chat with us.