Help Center
Help Center
Search
EN
Deutsch (DE)
Español (ES)
Français (FR)
Italiano (IT)
日本語 (JP)
Go to Printful
Go to Printful
EN
EN
English (US)
Deutsch (DE)
Español (ES)
Français (FR)
Italiano (IT)
日本語 (JP)
Printful Chat
Printful Help Center
Terms / Policies / Returns
Returns
Returns
Why can’t I reship my returns?
Can I share Printful’s address with my customers?
Where are returns sent?
What if my order is lost in the mail?
My order is being returned to sender—what should I do?
What if the order gets damaged in the mail?
How are returns handled for quality issues vs. customer change of mind?
How long do I have to submit a return or exchange claim?
What if my customer entered the wrong shipping address?
What if the tracking says “Delivered,” but my customer didn’t get the package?