Yes, they can! When a customer checks the “Mark as gift” box at Etsy checkout and includes a gift message, Printful automatically picks it up. The message is printed on the packing slip included in the package, making gift-giving easy and hands-off for you.
What’s included on the packing slip?
Printful packing slips are white-label, meaning there’s no Printful branding; only your store information is shown. Here’s what your customers will see:
- Gift message: If the customer adds one, it will be printed automatically.
- Product details: A list of all items in the order, including your store’s product titles.
- Shipment notes: If an order is split into multiple shipments, this will be mentioned.
- Return address: By default, the return address is Printful’s, but you can change it in your settings.
- Your logo (optional): You can upload a black-and-white version in your Printful Branding settings.
- Personalized message (optional): You can include a custom message with every order in your Branding settings.
A few exceptions to know
- Prices are never shown on the packing slip.
- International orders will display item value on the customs form due to shipping laws.
- Packing slip won’t be included if the order is routed to certain backup or partner facilities.
- California orders may include a Proposition 65 warning label, depending on the product.
This integration between Etsy and Printful allows your customers to send thoughtful gifts while keeping the experience clean and personalized.
Still need help? Our Support Team is here for you—reach out anytime through our contact form or start a chat with us.