Yes, you can! Etsy’s personalization feature is a great way to offer custom options to your customers, and it works seamlessly with Printful. Here’s how to set it up and manage personalized orders.
How to enable personalization on Etsy
To allow customers to personalize your products, follow these steps:
- In your Etsy store, go to Shop Manager → Listings.
- Select the listing you want to offer personalization for.
- Scroll down to the Personalization section.
- Turn Personalization on and add clear guidelines for your customers. For example:
“Enter your name—this will be printed under the design. Max 14 characters.”
How to make sure personalized orders sync with Printful
In your Dashboard, you’ll want to adjust your order settings:
- Go to Settings → Store settings → Orders → select your Etsy store.
- Scroll down to Sync as you go and make sure Import personalized orders as drafts is checked, and click Save.
This setting ensures that all personalized orders from Etsy appear in your Printful Dashboard as drafts, giving you time to review and customize them before they’re submitted to Printful.
How to process a personalized order
When a customer places a personalized order, it will show up in your Dashboard with a blue icon. Here’s what to do:
- Open the order and hover over the blue icon to see the customer’s personalization note.
- Click Complete order and then Edit to adjust the design based on the customer’s request.
- Once the design is updated, proceed with confirming the order manually as usual.
Why use personalization?
Offering personalization adds value to your products and helps create a more personal connection with your customers. It’s perfect for custom gifts and unique designs that stand out.
Still need help? Our Support Team is here for you—reach out anytime through our contact form or start a chat with us.