Yes, you can! Etsy’s personalization feature is a great way to offer custom options to your customers, and it works seamlessly with Printful. Here’s how to set it up and manage personalized orders.
How to enable personalization on Etsy
To allow customers to personalize your products, follow these steps:
- In your Etsy store, go to Shop Manager → Listings.
- Select the listing you want to offer personalization for.
- Scroll down to the Personalisation section.
- Click Add personalisation and add clear guidelines for your customers. For example:
“Enter your name—this will be printed under the design. Max 14 characters.”
How to make sure personalized orders sync correctly with Printful
In your Dashboard, you’ll want to adjust your order settings:
- Go to Settings → Store settings → Orders → select your Etsy store.
- Scroll down to Sync as you go and make sure Import personalized orders as drafts is checked, and click Save.
This setting ensures that all personalized orders from Etsy appear in your Printful Dashboard as drafts, giving you time to review and customize them before they’re submitted to Printful.
How to process a personalized order
When a customer places an order with a personalizable product, it will show up in your Dashboard with the Requires personalization status.
Step 1: Open the order and check the personalization request, then click Personalize order.
Step 2: The order checkout will open, click Personalize under the product.
Step 3: Adjust the design based on the customer’s request, then click Continue.
Step 4: Complete the checkout to submit the order.
Why use personalization?
Offering personalization adds value to your products and helps create a more personal connection with your customers. It’s perfect for custom gifts and unique designs that stand out.
Still need help? Our Support Team is here for you—reach out anytime through our contact form or start a chat with us.