Due to Covid-19, currently only our pickup point in Latvia is open. Please note that you can only pick up an order if you hold a valid vaccination certificate or certificate of recovery in digital or in paper form issued in the European Union (COVID-19 certificate). You must also present a personal identity document (passport or ID) for verification of your identity. If you don’t have such a certificate, please get in touch with us at firstname.lastname@example.org to arrange a different delivery method.
The pickup point in the US is still temporarily closed, and you can't choose the HQ pickup option when making an order. Once it's safe to re-open all pickup points, HQ pickup in the US will be available again.
We have two pickup points in our Riga (Latvia) and Chatsworth, Los Angeles (USA) fulfillment centers. There you can pick up your products directly from us without postage costs or waiting around for deliveries.
All you have to do is select HQ Pickup when choosing a shipping method for your order.