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Printful Help Center
Shipping / Packaging / Fulfillment
How do live shipping rates work?
Do all items in orders always ship together?
Is Printful available in all countries?
What is the estimated delivery time and how is it calculated?
Are there any countries you don't ship to because of Covid-19? (Updated May 18)
How can I track my order?
What's the order tracking page?
What are the HS Codes for Printful products?
Can Printful deliver orders to a PO Box?
What should I do if it’s past the estimated delivery time and I still haven’t received my order?
How much does shipping cost for Printful products?
How does shipping work for products fulfilled in Mexico?
Why does shipping cost more for select European countries?
How do taxes and customs work for orders in Mexico?
Which countries apply to which Printful shipping regions?
Why can’t I select Express shipping at order checkout?
What if my customer entered the wrong address?
How much does shipping cost for warehouse items?
What if the order is lost in the mail?
My order shows it is being returned to sender, what now?
What if the product is damaged in the mail?
My order has been sent, why don't I see the tracking info?
Can I upgrade my shipping speed after submitting an order?
What happens if a package wasn't delivered to my customer, but the tracking states that it was?
Can I pick up my orders in the fulfillment centers?
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