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  1. Printful Help Center
  2. Integrations
  3. Shopify

Articles in this section


  • How can I set up free shipping for my Printful products on Shopify?
  • Why aren't my customers charged an extra shipping fee for additional items (Shopify)?
  • How many product videos can I add to my Shopify store?
  • Can I remove an existing Shopify product video?
  • Can I add a video to an existing Shopify product?
  • Can I use live shipping rates when utilizing the sync as you go feature?
  • How do I configure and sync my Shopify products?
  • Does Printful work with the "Product Options" app on the Shopify App Store?
  • How do I set up shipping for my Shopify store?
  • Why is my order not appearing on The Printful dashboard?
  • See more

Why are my Shopify orders not being imported to Printful?

Printful only imports orders for which you have captured the payment. We suggest you to set up Shopify to automatically capture payments. Here's Shopify manual on how do it. But we will still import your order if you choose to manually capture the payment.

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Related articles

  • Why is my order not appearing on The Printful dashboard?
  • Can I mark orders to be automatically fulfilled on Shopify?
  • How do the import order settings for my integration work?
  • How does Printful charge for Shopify orders?
  • How does the Printful billing system work?
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