Before you can list any products, you must create and publish a shipping template in TikTok Seller Center. Products can’t be added until this step is completed.
To set up shipping, first create a warehouse in TikTok Seller Center. Then enable Seller Shipping for that warehouse and create a shipping template for it. Any products assigned to this warehouse will use the shipping rates defined in the template.
Step 1: Add warehouse addresses
In Seller Center, go to Logistics → Warehouses.
- Click Add warehouse.
- Enter the required fields:
- Warehouse name (e.g., “Printful products”)
- Contact person (your name)
- Phone number (your phone number)
- Street address, city, state/province, and postal code
- Shipping regions (Select your entire country or relevant region. You may manage up to 20 Pickup Warehouses)
- Repeat for the Return Warehouse. You can use the same address.
We recommend using Printful’s facilities:
- USA: Steele Point Industrial Park, 11201 Ed Brown Rd, Unit A, Charlotte, NC 28273
- UK: Antar 2 Headway Road, Wolverhampton, West Midlands, WV10 6PZ
Step 2: Enable seller shipping
- Go to Logists → Shipping.
- Click Switch option next to TikTok Shipping.
- If you have multiple Warehouses, repeat this for each of them.
Select Seller Shipping and click Confirm to save your choice.
This is essential - without enabling it, Printful won’t receive shipping details and orders can’t be fulfilled.
Step 3: Create a shipping template
- Go to Logistics → Shipping → Select your warehouse.
- Click Create in the Shipping Templates section.
Enter your shipping template name (e.g., "T-Shirts"), then choose Quantity‑based. Select a warehouse that this shipping template will apply to.
Use Printful’s shipping costs to set rates per quantity range. E.g., $4.75 for 1 shirt, + $2.20 for each additional shirt.
Make sure your delivery regions cover all serviceable areas. Set rates, review costs, then Submit the template.
Once the template is live and Seller Shipping enabled, your TikTok Shop is ready to link with Printful and accept products for fulfillment.
Final checklist
- Warehouse addresses are set in the Seller Center.
- Seller Shipping enabled (not TikTok Shipping).
- Shipping template created and submitted.
TikTok requires these steps to import orders correctly and ensure Printful can fulfill print-on-demand orders promptly. Missing or incorrect setup can cause product upload failures or order syncing errors.
Learn more about setting up shipping with TikTok and Printful
Still need help? Our Support Team is here for you—reach out anytime through our contact form or start a chat with us.