Products
Find answers to all your questions about our custom printed products. Get in touch with our customer support for any questions left unanswered.
Product availability
- How can I see which products are shipped to my selling country/region?
- What are outsourced products?
- Are there shipping restrictions for certain outsourced products?
- Why are my products discontinued?
- What are Product Alternatives?
- What if I don't see the product I want listed on your site?
Product policies
- What should I know about the new standard print placement for select DTG products?
- What does the new standard print placement mean for API customers?
- Does the new, larger embroidery area of the hat front panel change anything for me?
- What should I know when selling branded products on ecommerce platforms?
- What designs can I use to customize adidas® products?
- What claims can I use to describe beauty products?
Product features
Product updates
- What should I know about the All-Over Print Sweatshirt product update?
- What should I know about the Clear Cases production transfer?
- What should I know about the Canvas (in) production transfer?
- What should I know about the Stanley/Stella product upgrade?
- What should I know about the Beechfield product discontinuation?
- How will the changes to the All-Over Print Recycled Unisex Hoodie affect my current listings form January 18, 2024?
Product pricing, discounts, and taxes
Product samples
Managing products in your store
- How do I sync products manually?
- Where can I find a product ID and variant ID for importing orders in bulk?
- How can I update my retail prices?
- Can I copy my products?
- Why did my product that failed to push get deleted?
- How can I remove a product listing from a store?